Virtual administrative assistant Job at Poetry Farm, United States

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  • Poetry Farm
  • United States

Job Description

We are looking for a virtual administrative assistant based in the US to assist with our regional operations in the region.

The Role

You will be responsible for :

  • Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
  • Scheduling and coordinating meetings.
  • Making travel arrangements and preparing expense reports.
  • Providing other organisational support such as ordering supplies and equipment.
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Arranging and coordinating meetings and events.

Ideal Profile

  • You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services, Not for Profit and Media & Entertainment industry.
  • You are organised and have good interpersonal skills.
  • You have good computer skills ( MS Word, Excel, Powerpoint).
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You enjoy finding creative solutions to problems
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Opportunity to make a positive impact
  • Role involving team management opportunities
  • Flexible working options

Job Tags

Full time, Remote job, Flexible hours,

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