Salesforce GovCloud Administrator Job at American IT Systems, Cleveland, OH

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  • American IT Systems
  • Cleveland, OH

Job Description

Title: Salesforce GovCloud Administrator

Location: Cleveland, OH, 5 days Onsite

Role summary
Own org health, configuration, security, and user adoption for Salesforce Government Cloud, ensuring reliable delivery for public-sector stakeholders in FedRAMP High / DoD IL4-IL5 contexts as required.

Key responsibilities

  • Configure and manage users, roles, permissions, login policies, and data security.
  • Build declarative automation (Flows), page layouts, reports/dashboards; manage object and field design.
  • Maintain compliance-aligned settings and evidence (audit logs, change tracking, data retention), partnering with security and release teams.
  • Support releases (UAT coordination, sandbox seeding, post-deploy validation) and manage AppExchange packages suitable for GovCloud.
  • Drive adoption via training, documentation, and backlog grooming.

Qualifications

  • 3+ years as a Salesforce Admin; proven org governance and security fundamentals.
  • Hands-on with GovCloud configuration and constraints; understanding of FedRAMP High/DoD IL controls at the platform level.
  • Salesforce Administrator certification required; Advanced Admin/Platform App Builder preferred.
  • Strong reporting/analytics skills; comfortable with DevOps Center collaboration.
  • U.S. work authorization; able to meet agency background/clearance needs when applicable.

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