Job Description

Full-Time, Exempt | YMCA of Greater Nashua – Merrimack Branch

IMPACTFUL CAREER AT THE Y

At the Y, you’ll do more than manage a pool—you’ll change lives. Every day, your work will help strengthen spirit, mind, and body for all. You’ll join a cause-driven team committed to creating welcoming spaces where everyone can achieve, relate, and belong.

ABOUT OUR Y AND OUR REGION:

The YMCA of Greater Nashua is a mission-centered, community-focused leader in southern New Hampshire. Located in Merrimack—just 45 minutes from Boston, an hour from the White Mountains, and close to the coast—you’ll be in the heart of New England’s beauty and opportunity.

POSITION SUMMARY:

Reporting to the Executive Director of Member Experience, the Aquatics Director leads all aquatic programming at the Merrimack branch. You’ll provide supervision, vision, and hands-on leadership—teaching, lifeguarding, and managing with purpose. You’ll build a team, support members on their wellness journeys, and ensure a safe, high-quality aquatic experience.

COMPENSATION AND BENEFITS:

• Competitive salary
• Comprehensive medical and dental insurance
• Generous paid time off: vacation, sick time, and holidays
• Family YMCA membership
• Discounts on programs, sports, and camps
• Retirement contributions after two years of qualifying service

KEY QUALIFICATIONS:

• Age 21+
• Current certifications (or obtained within 90 days):
• CPR for the Professional Rescuer, AED, Basic First Aid
• YMCA or Red Cross Lifeguard & Instructor
• YMCA Swim Lesson Instructor
• Pool Operator Certification
• Oxygen Administration
• Ability to lead and model safety and service in an aquatic environment
• Desire and commitment to pursue YMCA Leadership Certification
• Demonstrated swim and rescue competencies

 PHYSICAL REQUIREMENTS:

• Ability to pass water skills test and perform rescues
• Clear, consistent scanning and communication
• Strength to lift, move, and assist participants in aquatic emergencies
• Must be able to sit, stand, and remain alert for extended periods

ESSENTIAL RESPONSIBILITIES:

• Recruit, hire, train, and coach a diverse aquatic team committed to safety, excellence and member service.
• Conduct regular team trainings, drills and safety audits to ensure staff development and readiness to respond to emergencies.
• Foster and uphold a culture of safety across all aquatic operations, ensuring proactive risk management strategies and clear protocols for emergencies, accident prevention and incident response.
• Develop and manage daily lifeguard and instructor schedules to ensure appropriate coverage following safety ratios and swim lesson standards.
• Maintain a system to ensure all certifications and trainings are current, including Lifeguarding, CPR and Child Abuse Prevention
• Monitor and maintain pool chemical levels and logs in compliance with local and state health regulations. Work collaboratively with the Director of Facilities and Risk Management to ensure a regular preventative maintenance schedule and to respond to maintenance needs.
• Manage and grow a high-quality swim lesson program that meets community needs and supports the YMCA Swim Lesson (YSL) curriculum.
• Provide tools, training and support to empower instructors to deliver effective, consistent, engaging lessons within the YSL curriculum.
• Provide best-in-class member service for members and program participants, through timely, consistent and clear communication in all formats.
• Work collaboratively with the Nashua YMCA branch staff and the Merrimack Aquatics Director to ensure successful program delivery and best-in-class member service.
• Collaborate with peers to align programming with branch and association goals.
• Consistently attend trainings and management team meetings to support communication, strategic planning, and teamwork for the Nashua branch and the YMCA of Greater Nashua Association.
• Develop and manage the Aquatics Department budget with responsibility for meeting or exceeding revenue goals and maintaining cost-effective operations; monitor expenses, track program performance, and identify opportunities for growth or savings.

OUR CULTURE AND COMMITMENT:

We are:

• Welcoming: Open to all and creating a space for everyone to belong
• Genuine: Valuing you and your journey
• Nurturing: Supporting your full potential
• Hopeful: Believing in a brighter tomorrow
• Determined: Relentlessly working to strengthen communities

YMCA COMPETENCIES FOR TEAM LEADERS:

• Relationships: Build trust and positive relationships
• Inclusion: Embrace diverse perspectives
• Innovation: Seek creative ways to enhance the member experience
• Quality Results: Deliver high-value outcomes
• Self-Development: Commit to personal and professional growth

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