Job Description

Hilton San Diego Bayfront is the signature SoCal resort. Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park. Our property is looking for a Security Manager to join the team. If you are passionate about providing safety and world-class experiences, this is the job for you!

You will also be able to enjoy some of the positive vibes of the waterfront area as well. Our waterfront hotel has 1,190 guest rooms and over 170,000 square feet elegant indoor and gorgeous outdoor event spaces.

Shift Pattern: AM PM Overnight

Salary Range: $68,000 - $80,000

The ideal candidate will have:

• 2 years proven Hotel Security Supervisor/Manager background.

• Knowledge of OSHA regulations and experience conducting incident investigations.

• 3 years of security officer knowledge.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Access to pay when you need it through DailyPay 

• Medical Insurance Coverage – for you and your family 

• Mental health resources including Employee Assistance Program 

• Best-in-Class Paid Time Off (PTO) 

• Go Hilton travel program: 100 nights of discounted travel 

• Parental leave to support new parents 

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 

• 401K plan and company match to help save for your retirement 

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 

• Career growth and development 

• Team Member Resource Groups 

• Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Security Manager, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and administer all Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation.

• Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.

• Direct and lead investigations of accidents, thefts, property loss and unlawful activities.

• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property

• Serve as primary liaison with federal, state and local law enforcement

• Oversee the administration and accuracy of all required reports and documentation.

• Respond to guest inquiries and requests in a timely, friendly and efficient manner.

• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.

• Recruit, interview and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline. 

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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