Job Description

Company Information: Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day. JOB OVERVIEW: Bus Attendants provide essential support to individuals with disabilities during transportation. They ensure a safe, comfortable, and respectful environment, promoting independence and dignity for all passengers. COMPENSATION: $16.00per hour WORK SCHEDULE: Monday Friday, noholidays. Approximately 20-25hours per week. Attendants will work a split shift:the hours are between 6:30am-9:30am and then 12:30pm-3:30pm ESSENTIAL FUNCTIONS: Provide constant supervision and support to individuals with disabilities during transport. Assist passengers with boarding and disembarking the bus, ensuring safety at all times. Securely fasten wheelchairs, seat belts, and other restraints to prevent injuries. Monitor passengers for any medical or behavioral issues and report concerns to appropriate personnel. Administer first aid or CPR if necessary and trained to do so. Implement and follow emergency procedures in case of an accident or incident. Communicate effectively with passengers, ensuring their needs and concerns are addressed. Collaborate with bus drivers and other staff to ensure a coordinated approach to passenger care. Participate in training sessions related to disability support, safety procedures, and emergency response. Adhere to all OPWDD policies, procedures, and guidelines. Maintains a considerate, cooperative attitude while ensuring the safe transport of the individuals to and from their destinations. MINIMUM QUALIFICATIONS: Must be at least 19 years of age. Experience working with individuals with developmental disabilities preferred, but not required. Strong communication and interpersonal skills. Ability to handle stressful situations with calmness and professionalism. *ADDITIONAL INFORMATION: Must complete initial training and certification in CPR and First Aid. Must maintain training and certification in CPR and First Aid. Must complete three hours of pre-service instruction in bus safety practices, child management techniques, special needs transportation including proper techniques for assisting disabled individuals in entering and exiting the bus. Receive a two-hour refresher instruction annually. *All training provided by Regional Transit Service (RTS). PHYSICAL DEMANDS: Ability to lift, carry, push, and pull up to 50 pounds to assist individuals with disabilities. Frequent bending, stooping, and kneeling to secure restraints and assist passengers. Ability to climb stairs, sit, stand, and walk for extended periods during shifts. Manual dexterity to operate wheelchair lifts and other transportation equipment. Adequate visual and auditory abilities to monitor passenger safety and respond to emergencies. Ability to work in extreme heat/cold for short periods of time. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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