REMOTE Virtual Customer Service Representative Job at Alten Group, Lewisville, TX

THFiZ0VhNEptQ21QazAvL0ljQTFKakNOZFE9PQ==
  • Alten Group
  • Lewisville, TX

Job Description

Job Description:

We are seeking a motivated and customer-focused Virtual Customer Service Representative to join our team. In this remote role, you will be the primary point of contact for our customers, providing exceptional support and ensuring a positive experience with our products and services.

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat.
Resolve customer issues efficiently, ensuring high levels of customer satisfaction.
Provide accurate information about products, services, and company policies.
Troubleshoot and resolve technical issues, coordinating with other departments as necessary.
Maintain detailed records of customer interactions and transactions.
Identify customer needs and recommend appropriate products or services.
Collaborate with team members to improve processes and enhance customer experience.
Handle customer complaints with empathy, escalating issues when necessary.
Stay up to date with product knowledge and industry developments to provide informed support.
Employment Type: Full-Time
Salary: $ 18.00 40.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Northwest Permanente, Kaiser Permanente Northwest

Family Medicine Physician/Internal Medicine Physician Job at Northwest Permanente, Kaiser Permanente Northwest

 ...That's why our model lets you focus on taking care of them. Our physicians have wrap-around practice and administrative support to do many...  ..., P.C. is currently seeking a Board Certified or Eligible Family Medicine or Internal Medicine physician to join our Portland Metro... 

JCC Greater Boston

Stage Manager, Theater Program, Camp Kaleidoscope, Summer Day Camp Job at JCC Greater Boston

 ...working in partnership with our Theater Director to direct two fully-staged musicals as part of our popular Theater program for children...  ...the children Lead or co-lead activities Prepare and manage supplies Plan and implement fun and engaging activities for... 

Ko tank trucks

Class A Oilfield service driver tanker and rock truck Job Job at Ko tank trucks

Class A Oilfield service driver tanker and rock truck JobHaul rock and haul produced waterPay: 19/hr startingDrive day cab mack How to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to as many jobs... 

Department for Persons with Disabilities

DSP Direct Support Professional - 16hrs Job at Department for Persons with Disabilities

 ...compassionate people to work in our Group Homes.Whats the role of a Direct Support Professional/Overnight Residential Counselor (DSP)?~Residential Counselor is a direct care professional whose primary responsibility is to help meet the personal health, safety and... 

Gillman Automotive Group

Sales -Product Brand Specialists $2500 Guaranteed Job at Gillman Automotive Group

 ...Immediate Openings! Be ready to Start! No experience necessary! Earn while you learn!$2500...  ...basis to grow! There is plenty of personal or digital training available on a daily basis! Easy DIGITAL MobileMarketing from your phone! Create and share experiences...