Job Description

Job Description

SBI Manufacturing - Quality Assurance

• JOB DESCRIPTION SUMMARY

  SBI Manufacturing is seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team as we embark on the development of a robust quality process aimed at enhancing product quality and ensuring compliance with industry standards. The ideal candidate will play a crucial role in designing, implementing, and monitoring quality assurance protocols that align with our commitment to excellence and customer satisfaction. 

  In this role, you will collaborate closely with cross-functional teams to assess current quality processes, identify areas for improvement, and develop effective quality control measures. You will be responsible for establishing and documenting quality standards, conducting audits, and leading training sessions to foster a quality-driven culture within the organization. Your expertise will contribute to our goal of enhancing operational efficiency, minimizing defects, and ultimately achieving ISO compliance.

• Responsibilities

1. Quality Control Systems and Processes:

   1. Develop, implement, and maintain quality control systems and processes that align with industry standards and regulatory requirements.

   2. Define and document quality assurance procedures, including inspection methods, testing protocols, and acceptance criteria.

   3. Collaborate with cross-functional teams to establish quality standards for incoming materials, in-process manufacturing, and finished products.

2. Inspection and Testing:

   1. Conduct inspections and quality checks on raw materials, components, and finished products to ensure compliance with specifications and quality standards.

   2. Use various inspection and testing methods, tools, and equipment to verify product dimensions, functionality, and performance.

   3. Document inspection results, maintain inspection records, and report any non-conformities or deviations to the appropriate team members. 

3. Non-Conformance Management:

   1. Investigate and analyze non-conformances, defects, and customer complaints to identify root causes and implement corrective and preventative actions.

   2. Collaborate with production teams and suppliers to address non-conformances and implement measures to prevent recurrence.

   3. Monitor and trace the effectiveness of corrective and preventive actions and ensure timely closure of non-conformance records.

4. Quality Audits and Compliance:

   1. Conduct internal audits to assess compliance with quality management systems, standard operating procedures (SOPs), and regulatory requirements.

   2. Prepare audit reports, identify areas for improvement, and recommend corrective actions to address non-compliance issues.

   3. Participate in external audits by customers or regulatory agencies and provide necessary documentation and support.

5. Continuous improvement:

   1. Identify opportunities for process improvement, waste reduction and cost savings in manufacturing operations.

   2. Collect and analyze quality data to identify trends, patterns, and areas for improvement.

   3. Collaborate with cross-functional teams to implement continuous improvement initiatives, such as lean manufacturing to enhance product quality and efficiency.

6. Supplier Quality Management:

   1. Collaborate with the procurement team to establish quality requirements for suppliers and conduct supplier evaluations and audits.

   2. Ensure that incoming materials and components meet specified quality standards and work with suppliers to address quality issues and implement corrective actions.

7. Customer Satisfaction

   1. Monitor and analyze customer feedback, complaints, and return rates to identify areas for improvement and enhance customer satisfaction.

   2. Collaborate with customer support and sales teams to address customer concerns and implement corrective actions.

• REQUIREMENTS

  1. Bachelor’s degree in engineering, Quality management, or a related field. 

  2. Proven experience 4 years in manufacturing quality assurance or quality control roles.

  3. Strong Knowledge of quality management systems, quality control tools, statistical process control, and measurement techniques.

  4. Familiarity with regulatory requirements and quality standards applicable the industry such as ISO. 

  5. Experience conducting inspections, audits, and quality assessments.

  6. Proficiency in data analysis and statistical software tools.

  7. Strong problem solving and root cause analysis skills.

  8. Excellent attention to detail and strong organizational skills.

  9. Effective communication and interpersonal skills.

  10. Ability to work collaboratively in cross-functional teams and drive continuous improvement initiatives.

• WORKING CONDITIONS

  1. Will work in a climate-controlled enclosed office with Moderate Noise levels but from time to time will also be required to work in the shop which is subject to extremes in temperature, and conditions that include moving around machinery and vehicles.  Workdays will be from Monday through Friday 8 – 9 hours a day.

• Benefits

  1. Five health plans including a health savings plan

  2. Dental & Vision

  3. Life Insurance & Voluntary Life Insurance

  4. Legalshield & IDtheft Protection

  5. AFLAC

  6. Holiday Pay

  7. PTO

  8. Weekly Pay

  9. Competitive Salary

  10. Incentive Pay

Join our team and contribute your expertise in Manufacturing Quality Assurance to ensure the production of high-quality products that meet customer expectations. Your commitment to quality and continuous improvement will be instrumental in our pursuit of excellence.

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