Job Description

Mindoula is seeking to hire a talented  Hospital Coordinator Case Manager  for our Readmissions Reduction Program (RRP) in the Germantown, MD area  to work with our members. This is a hybrid full-time position working on-site and remotely from home.

Hospital:  Holy Cross Hospital Germantown in Germantown, MD.

Travel:

• This position is 30% in person at Holy Cross Germantown Hospital and 70% remote working from home. 

Essential Duties and Responsibilities:
The Readmissions Reduction Hospital Coordinator is responsible for the oversight, coordination, and administration of the Readmissions Reduction Program on-site at the hospital(s). This is an implementation-focused role, with an emphasis on relationship-building with hospital staff and adapting Readmissions Reduction Program to fit in this particular hospital setting. Specifically, this work includes, but is not limited to, coordinating with hospital staff, participating in hospital rounds, and intaking potential participants. Additionally, managing the administrative/operational flow of participants into the program. Further, serves as case manager for clients with mental illness and/or substance use disorders as program needs require. The section on Essential Functions is split into (1) Program Coordination-specific functions and (2) Case Manager-specific function.

Education & Work Experience:

• Bachelor's Degree in psychology, social work, or other behavioral health discipline from an accredited college or university 
• 2-4 years of relevant experience in the behavioral health field providing case management, counseling, and/or crisis intervention
• Knowledge of community resources, social determinants of health, mental health and/or substance use disorders/disabilities, trauma-informed care, recovery/resiliency-oriented services, benefits, and social issues.
• Knowledge of benefits including, but not limited to, SSDI, SSI, Medicaid, Medicare, LTC Medicaid, LTC, STD, LTD, Food Stamps, and Housing Vouchers.
• Excellent computer skills and experience with Google Suite software and Microsoft Office software.
• Must be detail-oriented and able to multitask.
• Excellent oral and written communication skills.
• Must be able to work in a fast-paced environment and have a strong sense of urgency

Schedule : Monday – Friday, 9-5 pm EST

Mindoula offers superior benefits, including medical, dental, vision, 401k with match, STD/LTD, paid time off, and more!  

We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first and a set of challenges second.

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