Distribution Coordinator
General Summary & Scope
• Serve as the main contact for contracted carriers, retail locations, and distribution centers.
• Perform daily tracking and tracing of carrier shipments.
• Proactively follow up to ensure desired service outcomes.
• Notify relevant parties of any potential service failures (i.e., supervisor, carrier, store).
• Ensure scheduled specialized deliveries by coordinating with stores.
• Tender outbound loads to client-contracted carriers via TMS (E2Open) as necessary.
• Create intermediate-to-advanced reports using Microsoft Excel.
• Audit delivery schedules and carrier timelines for accuracy.
• Assist with customer service hotline inquiries and resolve issues.
• Execute additional tasks and responsibilities as needed.
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