Job Description
Dispatcher Location Horse Cave, KY :
Dispatcher - Transportation Operations Assistant - The Ole Homeplace Transport, Inc.
Position: Transportation Operations Assistant (TOA)
Reports To: Director of Transportation
Summary: The Transportation Operations Assistant provides clerical and administrative support for theTransportation Operations Coordinator. Key responsibilities include but are not limited to data entry; greeting clients, drivers, and visitors; and handling incoming calls.
Position Type: Non-Exempt Position - Full-Time
Salary: Monday - Friday 9am-5pm* (*Flexibility to changes in schedule and duties as needed)
Duties and Responsibilities:
- Transportation Operations Assistant (TOA) *
- Prepares data for computer entry by compiling and sorting information
- Maintaining, and entering information into databases
- Entering data by inputting alphabetic and numeric information on keyboard according to screen format
- Verify entered data by reviewing, correcting, deleting, or reentering data.
- Handle incoming calls and other communications.
- Managing filing system
- Greeting and directing clients and visitors as needed.
- Updating paperwork, maintaining documents and word processing
- Helping organize and maintain office common areas.
- Performing general office clerk duties and errands
- Non-Emergency Medical Transport Driver *
- Operate agency vehicle in a safe, efficient and courteous manner to destinations as directed by daily schedules and transportation operations staff requests.
- Communicate via telephone in a safe and courteous manner.
- Provide assistance to passengers as necessary including fastening safety belts, entering/exiting vehicles.
- Assist disabled passengers when appropriate with wheelchairs or other mobility aids.
- Accurately complete daily manifests, maintenance, and fuel reports.
- nspect vehicle and report any maintenance issues to supervisor. Keep an accurate and thorough record of such checks and maintenance performed.
- Inform operations personnel of client concerns or incidents as required.
- Report any accidents immediately to the transportation operations coordinator.
- Comply with all applicable local, state and federal transportation regulations relating to vehicle operation and safety-sensitive employees.
- Adhere to a flexible schedule that may require changes to responsibilities and assignments according to staff availability and business fluctuations.
- Attend all mandatory/applicable training sessions (i.e. First Aid CPR, Passenger Assistance), staff meetings, drivers meetings, etc.
- Handle any emergency in a calm and professional manner in accordance with agency policies.
- Maintain the interior and exterior cleanliness of assigned vehicles.
- Perform other duties as assigned.
Education and Training:
- High School Diploma or equivalent.
- Upon employment must agree to regular training and certification in but not limited to: passenger assistance, wheelchair securement; first aid, CPR, defensive driving, and bloodborne pathogens.
Desired Skills:
- Proficient typing skills
- Attention to detail
- Computer savvy
- Confidentiality
- Thoroughness
- Great communication skills.
- Warm personality with strong communication skills
Requirements:
- Past experience in passenger transportation or data entry is preferred but not required.
- Applicant must be at least 18 years old and possess a valid Kentucky Drivers License.
- Applicants/employees must have a clean driving record. Commercial Drivers License may be required for operation of some vehicles.
- Applicant must have knowledge of basic vehicle maintenance and safety procedures. All drivers must have excellent map reading ability and sufficient knowledge of local streets, roads, and highways.
- Applicant and employees undergo pre-employment, routine, and random: background checks; driving record verifications; & drug and alcohol testing; DOT Physical Certifications.
- Drivers must maintain a high level of professionalism, demonstrated by a positive attitude, ability to function as a team member and a commitment to the overall mission of the agency.
- All drivers must have flexibility and willingness to changes in schedule and duties as needed according to staff availability.
Requirements & responsibilities listed are not exhaustive and may be supplemented or revised by the employer at its sole discretion.
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Job Tags
Full time, Local area, Immediate start, Flexible hours, Shift work, Day shift, Monday to Friday,