Customer Experience Designer
General Summary & Scope
• The Customer Experience Designer will report to the Senior Manager, Digital User Experience within the eCommerce team.
• This role is critical for developing user-centered designs for web, mobile web, and mobile applications.
• Collaborate with a cross-functional team, including creative designers, business stakeholders, and development teams.
• Mentor and coach other UXA resources as needed.
• Act as the voice of the customer, utilizing insights from research and analytics.
• Translate business requirements and user needs into compelling user experiences.
• Facilitate brainstorming sessions and workshops to gather UX insights.
• Identify research needs and work with the customer research team.
• Analyze research findings to refine design strategies.
• Conduct competitive analyses and heuristic evaluations.
• Assess usability and suggest enhancements for new and existing features.
• Collaborate with UX, creative, and development teams to develop user experience solutions.
• Maintain a thorough understanding of web and app UX best practices.
• Produce user flows, wireframes, prototypes, and documentation for design concepts.
• Engage in design reviews with stakeholders for feedback.
• Interact comfortably with executives and senior leadership.
• Resolve problems independently as they arise.
• Manage multiple projects of varying complexity, prioritizing tasks to meet deadlines.
• Lead projects without significant oversight and mentor other UXA resources.
...About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless...
...Codeless is a content production agency looking to add depth to our writer bench. Were looking for committed freelance writers with experience in the general business and HR space. Youd be writing 1000-2000-word pieces for a number of industry-leading clients, often...
...WIC Degreed Nutritionist (Pool) Req No: 2025-18357 Category: Administrative/Clerical... ...or verification statements: a. Bachelor's or Master's degree in nutrition,... ...Nutrition # Food Selection/Preparation # Psychology or Comparable Course...
...is easily accessed via public transportation and has free, safe, on-site parking. Visit us online at: The Expressive Arts Therapist performs duties and responsibilities as required as a member of the Treatment Team in delivering direct patient care services....
...proud to set an award-winning standard for healthcare in the Wichita Metro Area. We are currently seeking a Licensed Practicing Nurse (LPN)/ Registered Medical Assistant (RMA) for our Family Medicine Clinic in Hesston, KS. In this role, you will perform general...