Job Responsibilities:
Passion to deliver the best experience through attentive and friendly service
Follows all company safety and sanitation policies and procedures
Responsible for bus station cleanliness and stocking of service areas throughout the shift
Empties trash and spot sweeps whenever floor needs it or upon manager’s request
Performs opening and closing responsibilities in a timely and detailed manner
Ensures all food is properly garnished and presented prior to running it out to a guest
Delivers food to tables and ensures guests have all they need
Informs managers of any ticket times exceeding standards
Busses and resets tables with a sense of urgency
Offers assistance to guests by clearing away dishes, glassware, and refilling beverages if needed
Assists other team members as needed or when business needs dictate
Maintains a favorable working relationship with all other employees to promote a
cooperative and harmonious working relationship which will be conducive to maximum morale,
productivity, efficiency and effectiveness.
Holds self to a higher standard, being a role model at all times
Greet all guests as they walk through the restaurant
Physical and Environmental Conditions:
Works days, and/or weekends as required.
Work in a noisy, fast paced environment with distraction conditions
Move about the restaurant and standing for long periods of time
Read and write handwritten notes
Reach, bend, stoop and wipe frequently
Lift and carry up to 30 pounds
Skills Required
Demonstrates knowledge and ability to execute standards
Must be friendly and smile frequently
Must be able to read and communicate in English
Calmly respond to dissatisfied guests and calling issues to managers’ attention
Must be able to verbalize guests’ needs to other employees/managers
Able to articulate clear greetings, requests for assistance, and farewell to guests.
RESTAURANT EXPERIENCE IS A MUST