Role: Business Analyst with Site Reliability Engineer (SRE)
Location: Toronto, ON
1yr contract
Hybrid
Job Description: BSA Non-Functional
We are seeking a Technology Business Systems Analyst (BSA) with deep expertise in non-functional requirements and a strong understanding of complex, multi-platform environments, including cloud-based architectures. The ideal candidate will have a proven track record of working closely with stakeholders and technical teams to ensure that performance, scalability, and other system qualities are fully addressed and maintained throughout the software development lifecycle.
Description:
A seasoned Technology Business Systems Analyst (BSA) with hands-on experience in gathering and analyzing non-functional requirements across a portfolio of projects involving diverse platforms, including cloud (AWS and Azure). Demonstrated ability to manage and deliver solutions aligned with business needs and technical constraints.
Key Areas of Expertise:
Performance
Reliability
Scalability
Security
Extensibility
Affordability
Additional Skills & Experience:
Deep familiarity with Site Reliability Engineering (SRE) practices: SLA, SLO, SLI, Error Budgets
Proficient in tools such as Dynatrace, ServiceNow, Ansible Tower, Jira, and Confluence
Strong understanding of AWS & Azure native logging frameworks and challenges associated with integrating cloud and on-premise log traces
Skilled in managing stakeholder expectations and translating business requirements into scalable, secure, and cost-effective solutions
This candidate excels at bridging the gap between technical and business teams, ensuring that both functional and non-functional expectations are clearly defined, communicated, and achieved
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