Job Description
This job is being prepared and recruited for on behalf of our client, Nu Wave Automation.
AV Smart Home Technician
NuWave Automation designs and installs cutting-edge audio, video, networking, and smart home systems for high-end residential clients in the Atlanta area. Our work includes custom automation and AV solutions for residential and commercial spaces. Our projects blend technology, design, and craftsmanship to create seamless home experiences.
Nuwave Automation was founded with a simple goal: to make smart technology feel effortless, elegant, and personal. What began as a small team with a passion for innovation has grown into a trusted name in home and business automation across Metro Atlanta.
We’re looking for an experienced
AV Smart Home Technician who can deliver top-quality installations, exceptional customer service, and contribute to a growing, innovative team.
Position Summary
The
AV Smart Home Technician is a Level 1-3 role that is responsible for installing, configuring, programming and troubleshooting advanced audio, video, networking, and automation systems in custom home and luxury residential and commercial environments. This position requires hands-on technical expertise, and professional communication with clients.
Key Responsibilities
- Lead the installation and setup of multi-room audio/video systems and smart home solutions, ensuring optimal performance and client satisfaction.
- Provide advanced troubleshooting expertise for various systems and resolve issues efficiently.
- Install and configure basic networking and data systems.
- Program and configure single-room systems, including advanced setups.
- Possess a solid understanding of multi-room systems and security system programming and design.
- Train clients on operating their systems and connected devices.
- Represent NuWave Automation with professionalism and clear communication.
More specific responsibilities in key areas are outlined below:
Hardware & Device Installation
- Install and calibrate multi-room and home theater audio systems (Sonos, surround, matrix switchers).
- Mount and align TVs, projectors, screens, and subwoofers.
- Install door access systems, security cameras, and NVR/DVRs.
- Build, wire, and label professional-grade AV racks.
Networking & Configuration
- Configure routers, switches, and access points (Eero, Unifi, etc.).
- Assign static IPs, manage VLANs, and troubleshoot connectivity.
- Integrate AV and smart devices into residential networks.
- Optimize Wi-Fi mesh systems for large homes.
Control & Automation
- Install and configure automation systems such as Control4 and Lutron RA3.
- Program and test lighting, shading, and entertainment scenes under senior supervision.
- Load firmware/software updates and verify functionality.
Cabling & Infrastructure
- Plan and execute structured cabling layouts independently.
- Build, label, and dress cable pathways for long-term serviceability.
- Pull and terminate cabling through conduit and plenum spaces.
- Install and terminate patch panels, racks, and wiring infrastructure.
- Perform and document cable certifications and testing.
Electrical & Codes
- Apply NEC/IBC low-voltage standards and safe electrical practices.
- Coordinate with licensed electricians when connecting to power.
- Understand and troubleshoot power, grounding, and bonding issues across AV and network systems.
System Testing & Troubleshooting
- Perform end-to-end system testing (audio, video, networking, security).
- Diagnose and resolve signal flow or network issues.
- Use professional test instruments (multimeters, toners, signal generators, and cable certifiers).
- Document solutions, configurations, and any changes.
Desired Attributes
- You have a high technical aptitude and enjoy learning new technologies and staying up to date with the smart home industry.
- You have a complete understanding of AV rack design and building.
- You are thorough and have a high attention to detail.
- You take pride in craftsmanship and delivering a premium experience for clients.
- You are self-motivated with a strong sense of accountability and reliability.
- You have a professional demeanor and appearance appropriate for luxury residential settings.
- You can adapt quickly to changing project needs and client requests.
- You have a safety mindset and knowledgeable of OSHA standards.
Job Qualifications
- 3–5 years of related experience in AV, networking, or home automation installation.
- Strong understanding of structured cabling, IP networking, and low-voltage systems.
- Proficient in AV, lighting, network/WIFI systems, and programming
- Preferred Certifications: Control4 (CA/CCP), Lutron (RA2/RA3), CompTIA Network+, OSHA 10/30.
- Familiarity with Control4, Lutron, or similar automation platforms preferred.
- Comfortable using tools, ladders, and working in crawl spaces or attics.
- Valid driver’s license and clean driving record required.
- Excellent troubleshooting and problem-solving skills.
- Detail-oriented, organized, and dependable.
- Strong interpersonal communication and customer
- service mindset.
Job Details
This job is based in the metro Atlanta area. It is a full-time role Monday-Friday from 9-6 pm ET. You must have your own reliable transportation with a valid driver’s license and able to commute across the metro Atlanta area.
The job has a Level 1/II/III progression, and the pay is commensurate with the tier level you are hired for, and the pay is varied based on your level of experience and education.
Benefits include:
- Paid Holidays
- Paid Time Off
- Mileage reimbursement
- Monthly Benefit Stipend
Job Tags
Full time, Monday to Friday,