Job Description
Who are we? 360 Behavioral Health provides exceptional care for individuals with autism and developmental delays. With over 30 years of expertise, we are a leading authority in ABA-based behavioral health services. Founded by a husband-and-wife team, our mission is to transform lives through a comprehensive range of services, including Applied Behavior Analysis, personal assistance, and respite. Our qualified clinicians use evidence-based practices and personalized treatment plans to improve outcomes for individuals with autism and their families. As one of the top ABA services providers in the United States and a certified Great Place to Work, our commitment and dedication continue to drive our exceptional care.
What would this role do? The Administrative Assistant plays an essential role as the face of the organization to patients, staff, and others who visit or call. The Administrative Assistant supports the efforts of the entire local office staff as you work as a team to provide exceptional care to everyone you serve. This position will work closely with the assigned local office administrative and clinical team and report to the Department Manager.
What we offer (We like to get right to it!)- Competitive compensation (we value transparency) $21.00-$23.00/hourly
- Monday-Friday between the hours of 8:00am – 5:00pm Occasional Weekends
- Student loan repayment assistance for eligible roles
- Bonus program(s) for eligible roles
- Career development and advancement opportunities
- 7 Company Reserved Holidays (PAID)
- Paid Time Off and Sick Time
- Expansive Health, Vision, and Dental plans for our full-time partners
- 401(K) retirement savings program
- Mileage and phone reimbursement
- And so much more!
Role Responsibilities (Here’s What It Takes)- Provides general administrative support to ensure efficient operation of the office.
- Answers and directs phone calls, emails, and other inquiries in a professional manner.
- Schedules appointments and makes schedule changes in the online scheduling system.
- Serves as point of contact for clients, staff, and visitors in the office.
- Creates and manages client and staff files.
- Monitors and maintains office supplies inventory, anticipating needs, and placing orders as necessary.
- Handles incoming and outgoing mail and deliveries.
- Communicating with funding sources (health insurance companies and regional centers) to secure client authorizations for services.
- Prepares and submits various reports to funding sources – accurately and timely – as required.
- Assists in the onboarding and hiring process.
Must Haves (Yes, we have needs!)- 1+ year(s) of customer service and strong knowledge of administrative duties.
- High School diploma or GED
- Ability to pass background check/ Live Scan required.
Nice to haves (Very demure, very mindful)- Administrative experience, scheduling experience preferred.
- Ability to work in a high paced, competitive, performance-based environment.
- Ability to multi-task with a high sense of urgency
- Great customer service skills
- Excellent Intrapersonal Skills
- Excellent Phone etiquette
- Ability to utilize a multi-line phone system.
- General Geographic understanding of our catchment areas.
- Knowledge of Microsoft Office applications (e.g., Word, Excel, and Outlook).
360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations. Please contact us at 855-360-4437 for assistance.
EEO/Minorities/Females/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to benefits360hr@360bhmail.com to let us know the nature of your request. For more EEO information about applicant rights click here.
Americans With Disabilities Act 360 Behavioral Health, does not discriminate on the basis of disability in its services, programs, or activities. Employment: 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations. Effective Communication: 360 Behavioral Health will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. Modifications to Policies and Procedures: 360 Behavioral Health, will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in 360 Behavioral Health offices, even where pets and other animals are prohibited. Requests: To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact [ADA Coordinator name and contact information] as soon as possible, preferably 30 days before the activity or event. For inquiries, please contact us at benefits360hr@360bhmail.com
Keywords: ABA, Applied Behavioral Analysis, CNA, Certified nurse assistant, behavioral health, RBT, Registered Behavioral Tech, Mental Health, Entry Level, Aid, Respite Care, Caregiver, Paraprofessional, Assistant, Home Health, DSP, Direct Support Professional, Patient care technician, Care Tech, LPN, Psychology
Job Tags
Hourly pay, Holiday work, Full time, Local area, Monday to Friday,